Shipping and local delivery

We ship anywhere in Canada within 1 to 2 business days, and deliver free in Waterloo Region.

Shipping costs

How long it takes

We pack and send orders within 1 to 2 business days. Most parcels then take 2 to 6 business days to arrive, depending on where you are. We send you a tracking number when your order leaves. We ship within Canada only.

Free local delivery

In Waterloo Region (Waterloo, Kitchener, Cambridge), choose local delivery when you order. We'll message you within a day to arrange a drop-off time, or a pickup spot if you prefer.

Problems with a delivery

If your parcel arrives damaged, or tracking stops moving for more than a week, contact us with your order details and we'll sort it out.